Support

How can we help?

At MolGen’ Support we go the extra mile to be of service to you. We strive to provide our customers with products and systems that create efficient, safer and economical diagnostics flow, globally. We do this, not because it’s the business we are in but because we care about the future of animal diagnostics, plant diagnostics, human diagnostics and molecular diagnostics and about improving the lives of people, animals, plants and the planet.

Being of service is at the core of what we do. So is providing new solutions, which we develop in co-creation with you to meet your specific needs and requirements, to help you achieve laboratory automation and efficiency in diagnostics. No one solution fits all, and together with you, we create the most efficient set-ups and customizable workflows, the safest protocols and deliver the most reliable equipment for professionals.

Please reach out and a member of our customer service will be with you all the way, answer all your questions and help you how you would like to be helped. We look forward to hearing from you and learn how we can best support you.

We can answer any questions you may have regarding our systems, products and service, as well any question that might send us on a pathway of research and close collaboration.

Please feel free to fill out the form below, and we will reply promptly. Rest assured that no inquiry is left unanswered. Alternatively, feel free to reach out to our direct customer service email or give us a call at one of our locations.